Privacy Policy
How we handle the information you share with us.
Information We Collect
Allen EV Charger Installation provides electric-vehicle charging installation services in Allen and the surrounding Collin County area. We collect only the information needed to assess a property, quote the work and complete an installation. In practice that means your name, phone number, the service address, the make and model of your vehicle, details about your electrical panel and service size, and the charging equipment you own or intend to buy. If you call us, we may note the substance of that conversation so the electrician arriving at your property already understands the situation.
This website does not operate a contact form, so no information reaches us through the site itself. Anything we hold was given to us directly, usually by telephone or during an on-site assessment.
How We Use Your Information
Information is used to perform the work you asked us to perform. That includes preparing a load calculation, producing a written quote, scheduling an assessment or installation, filing an electrical permit with the relevant municipal building department, arranging the inspection, invoicing, registering manufacturer warranties on equipment we install, and preparing the documentation you may need for federal tax-credit or utility rebate purposes.
We may also contact you about an existing or recent job, such as confirming an appointment window, following up after an inspection, or responding to a warranty question.
Cookies and Tracking
This website may use basic cookies and similar technologies to keep the site functioning correctly and to understand general traffic patterns, such as which pages visitors read most. These are ordinary web analytics, not individual profiling. Most browsers let you refuse cookies or delete existing ones through their settings, and the site remains usable if you do.
How We Share Information
We do not sell your information, and we do not share it for anyone else's marketing. Information is disclosed only where the job requires it: to the municipal building department when we file a permit or schedule an inspection, to the electric utility when a service change requires coordination, to an equipment manufacturer when registering a warranty or processing a warranty claim on your behalf, and to the technicians assigned to your job. We may also disclose information where we are legally required to do so.
Data Security
We take reasonable, practical steps to protect the information we hold, limit access to the people who need it to do the work, and retain records only as long as is useful for warranty, permitting and accounting purposes. No method of storage or transmission is completely secure, and we do not claim otherwise.
Your Choices and Rights
You can ask us what information we hold about you, ask us to correct something that is wrong, or ask us to stop contacting you. Call (972) 236-5854 and tell us what you would like changed. Some records associated with permitted electrical work and invoicing may need to be retained for legitimate business and regulatory reasons even after a request.
Third-Party Links
This site may link to manufacturer pages, utility programs, municipal departments or other external resources. Those sites are operated by other organisations under their own privacy practices, and we have no control over how they handle information. We would encourage you to read their policies before providing anything to them.
Children's Privacy
Our services are directed to property owners and managers, not to children. We do not knowingly collect information from anyone under 13. If you believe a child has provided us information, call us and we will remove it.
Changes to This Policy
We may update this policy as our practices or the services we offer change. The revision date at the top of this page reflects the most recent version, and continued use of the site after an update means the revised policy applies.